For Roland Davies, Manager at North West Roofing Supplies Plastics and Timber Division, when it comes to colour coating, #Kolorseal is the only supplier he will use.
On a recent high end project, where attention to detail mattered a great deal to the homeowners – very specific colours and finishes were stipulated. Ogee guttering and fascias were ordered with ornate hoppers also required to add to the aesthetic.
The owners of the property were also very specific about the finished look of the downpipes, requesting that it looked as though they were a cast product and not plastic.
Before using Kolorseal as a service provider, Roland believes this would not have been achievable as most companies would not even have quoted for the project.
Roland comments, “I have been using Kolorseal for over a year now on colour coated projects and wouldn’t go anywhere else. I have visited the premises and seen how the company works and it is immaculate – clearly there has been a lot of investment in equipment and health and safety – which is very reassuring.
“For North West Roofing Supplies Plastics and Timber Division, previously we’d used other companies for colouring our range, but I wasn’t happy with the finish. We need suppliers that will provide a service that reflects our own high standards.
“Kolorseal goes the extra mile to make sure everything is top quality and they are a really good team of people to work with – we know the products will last, which is essential for this company.”
In terms of customer support, Roland considers the colour quality provided by Kolorseal has opened up new design features, with new finishes now available for the company. In addition, the recently launched Certificates of Authenticity provides end users with added reassurance about the quality and reliability of their investments.
For Deborah Hendry, Managing Director, Kolorseal Ltd, helping customers to broaden the scope of their business is an essential part of the working partnership with Kolorseal. Providing excellence as a standard, at the leading specialist company, is a priority for the whole team.
Deborah comments, “Being able to provide a unique solution is important to us here at Kolorseal – whatever the finish or shape we will always work with our clients, highlighting any aspects they may need to consider, to ensure we are giving the right support to their business.
Not everything has a standard finish and on this particular project, it was a case of understanding how the paint worked and what it would take to create the finished look the homeowner had insisted on. We understand that quality and reliability are key for our customers.”
Other projects are now in the pipeline with Roland keen for all North West Roofing Supplies Plastics and Timber Division customers to benefit from the added choice they now have through colour coating services from Kolorseal, when they need it.